Our Founder

Business Coach

As I reflect on my own experiences, struggles and challenges it was meant to prepare me to serve you along your path. I am now here to offer guidance, support and encouragement to you. So let us embark together and lift each other up every step of the way. If you do something, do it with excellence, integrity and have the highest confidentiality for others. 

Image of About Charlie for about page.

Charlie – My Story

Early Years

Over 5 years service in the repair/service industry, troubleshooting and repairing various office equipment, from typewriters to copiers, from to word processors to computers. Sold and maintained customer and military service contracts as well establishing and maintaining a spare parts inventory.

Military Service

4 years active and 4 inactive reserve, served in the USAF during Desert Storm, troubleshooting and maintaining weapons release systems on a nuclear certified aircraft as a non-commissioned officer. Honorably discharged in 1995.

College Education

Earned a business administration degree at a Jesuit College, minoring in marketing. While in college, served America’s largest automotive retailer as trainer of managers as the company entered the Colorado Springs market and after graduation served in the World’s largest retailer as a manager of various departments for over 10 years.

Property Management 

Owned and managed multiple size rental properties, separate home and farmland owner. Experienced with various electrical and hand tools doing land management, wood and metal working, electrical and plumbing repair. Bought and sold properties and managed rental business collections and expenses for over 8 years.

Later Years

For 20 plus years, served in manufacturing for the Global leader in the manufacture of roofing and insulation products to serving the Largest privately owned industry leading supplier of fuel delivery components, emissions control products, engine sensors, ignition products that provide Worldwide OEM and automotive aftermarkets. Held positions from product line worker, quality inspector and calibration specialist, R&D lab technician , product and process quality engineer to key management staff member training management, quality professionals  and internal auditing teams on various ISO and industry specific quality management systems. 



“In my industry, I needed very specific plans and tools for compliance to compete globally. The scope of work looked insurmountable. These courses, tools, (and Charlie’s guidance), made the task much easier than anticipated – we gained the conformity and compliance in record time!”

– Dorsey Coe Owner, Mozaic Technology

At led2manage.com, we are here to accompany you on your journey. Drawing from our experiences, struggles, and challenges, we are prepared to guide, support, and encourage you along your path. Even if we are unfamiliar with your industry, we are dedicated to acquiring the knowledge necessary to help you thrive within it. With the right tools, your place in the market is within reach. Together, let’s unlock your full potential.

Qualifications & Awards

Service awards and industry recognized training troubleshooting and repairing on various industry equipment. Training to manage USAF nuclear fighter aircraft, awards for active participation in Desert Storm and reserve activities. Graduated with a degree from a prestigious Jesuit College with an emphasis on business and marketing. Lastly various specialized variation reduction and international standards training and industry specific requirements. 


  • High school diploma
  • Bachelor of Science in Business Administration with a minor in Marketing
  • University of Scouting, Koshare Indian Dancers, Boy Scout Troop 232 , Rocky Mountain Council, Boy Scouts of America.
  • Noncommissioned Officer Professional Military Training
  • Industry specific technical training on mechanical, electrical and electronic equipment
  • Industry specific variation reduction training using SPC and decision making tools
  • Quality management system and internal auditing training


  • Troubleshooting and repair of office equipment both electrical and mechanical
  • Troubleshooting and repair of military aircraft both electrical and mechanical
  • Troubleshooting and maintenance of manufacture equipment
  • Years training quality professionals inspection and calibration activities 
  • Years training line supervisors to design engineers quality management principles 
  • Years training management and internal auditors on Quality Management Systems


  • Eagle scout, Boy Scouts of America
  • Who’s who of Junior College Students
  • National Register of College Students
  • Graduated Cum Laude at a prestigious Jesuit College
  • Elected by faculty to speak at graduation ceremony
  • USAF BMT Honor Graduate
  • USAF NCO PME graduate
  • USAF marksmanship recipient
  • Served Honorably for 4 years active and 4  year inactive reserves and awarded national defense and good conduct medals

Books & Publications

Here are some useful publications to help any business owner understand business management, useful business tools and the etiquette of the business world

A Business Management System

ISO 9004:2018 Quality Management 

Quality of an organization – Guidance to achieve sustained success

The ISO 9004:2018 standard is a set of guidelines for businesses looking to improve their overall performance. It focuses on eight key areas: customer satisfaction, leadership, engagement of people, process management, continual improvement, business results, and supplier relationships. While ISO 9001 is the best-known quality management standard, ISO 9004 provides a more holistic approach to quality management, making it well-suited for businesses of all sizes. By following ISO 9004, companies can create a culture of continuous improvement, create lasting value for their customers, and sustain business success.


Continuous Improvement and Effective Planning

Memory Jogger 2 — Second Edition (2018 Revision)

The Memory Jogger II is now updated to include examples by today’s companies succeeding with the tools.

This Second Edition Pocket Guide uses GOAL/QPC’s detailed graphics and easy-to-understand text and icons to describe what the tools are, why they’re used, and how to use them.

Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 contains all the tools found in the first edition of the Memory Jogger, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study. 

Good Manners Never Go Out Of Style

50 Things Every Young Gentleman Should Know: What to Do, When to Do It & Why

In business, etiquette is everything. A young man’s guide to becoming the type of guy that people respect and enjoy. He knows how to shake hands. He knows how to be a good sport. He knows how to give a genuine compliment and how to speak his mind without being offensive. His friends listen to what he has to say, and he returns the favor. Becoming a gentleman doesn’t happen in an instant; it’s a lifelong exercise in refining etiquette, social interaction, and personal discipline. It all begins here.

In this book, you’ll

  • learn how to gain trust and earn respect
  • understand how to do things the right way and why it’s important





Led To Manage LLC

Offices at  551 W Main Street, Grand Junction, CO 81501